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UAE-Inventory Specialist
Job Summary
As an Inventory Specialist, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. So it’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and make sure every product and demo machine is where it should be. At the end of the day, it’s your organizational skills and dedication that are at the heart of what the Apple Store does — connecting people to the products they love.
Description
As an Inventory Specialist, you and your team have the incredible responsibility of ensuring products take the final step in the supply chain: getting into customers' hands. You're in charge of the store's entire inventory - products, parts, tools, supplies, and everything else. You make sure your team has the support, knowledge, and resources required to maintain product availability, complete inventory tasks, and keep the stockroom organized as new products arrive. You're in constant contact with the management and leadership teams, sharing data about the status of products and parts. And when exciting new products arrive, you're the first to open them up and present them to the entire store team. Apple makes the products, but you make it happen by being ready to place our products in customers' hands.
Additional Requirements
•You can manage and meet multiple inventory deadlines each week. •You’re willing to observe guidelines to allow secure access to products and movement through the stockroom. •You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
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UAE-Business Manager
Job Summary
Being a Business Manager at an Apple Store means you’re the catalyst for businesses to discover and leverage the power, ease, and flexibility of Apple solutions. You meet with customers on the sales floor, surrounded by Apple technology. You lead and manage a team that’s passionate about delivering smart solutions and services to business customers. As a leader, you’re enriched by motivating your staff and developing strategies to build business for Apple and for our customers.
Description
As a Business Manager, you work with business professionals and entrepreneurs to discover and create innovative solutions that can help their companies succeed. As a member of the leadership team, you hire, coach, and develop the Business Team as well as educate other personnel about our unique business services. You generate new leads and build relationships, connecting over the phone or through in-store workshops and events. You discover customer needs through consultations, and use your sharp communication skills to prepare and present proposals. And you leverage relationships with internal Apple groups and other partners to develop business and generate additional revenue, while tracking your success with various metrics. By engaging customers to think about the possibilities of Apple technology in their businesses, you help build success - not only for Apple, but for our customers as well.
Additional Requirements
•You have demonstrated leadership ability with at least five years of experience in a business setting and at least three years of experience in customer-facing sales in a business solutions environment. •You have strong people and presentation skills and excellent written and verbal communication skills. •You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
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UAE-Market Leader
Job Summary
As a Market Leader, you enjoy the challenges of developing individuals, building teams, and affecting growth across Apple Stores. You demonstrate successful leadership ability — focusing on excellence and consistent execution of Apple strategies. Even when you’re not present, you maintain a constant influence in every location — articulating the Apple vision to inspire and make an impact daily on your management teams and employees.
Description
As a Market Leader, you inspire teams to deliver experiences that build customer loyalty and guide the development of your management talent. Because each location operates sales, training, technical support, and business-focused segments, your job is complex and challenging. You lead your staff to maintain peak performance, even working side by side with them. As each store experiences vigorous growth and constant change, you continually refocus your teams on providing a quality experience for each customer at the Apple Store. You analyze key metrics, including customer and employee feedback, and provide guidance for each store to achieve market goals. Bridging the worlds of retail and corporate, you combine executive vision with field execution to contribute to the future success of Apple.
Education
BA or BS, or equivalent experience
Additional Requirements
•You’re comfortable selling as well as teaching, helping your team members out as needed. •You’re self-motivated and self-directed, and can adhere to a tightly structured training schedule. •You can be adept at recommending other in-store support options, such as business services and the Genius Bar. •You’ll need to be flexible with your schedule. Your work hours will be based on business needs
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UAE-Creative
Job Summary
You inspire creativity by sharing your knowledge with Apple Store visitors — whether they’re first-timers or longtime loyal customers. As a Creative, you’re the foundation of the Apple Store’s welcoming environment that invites individuals to share their ideas and learn how to bring their visions to life. Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful.
Description
As a Creative, your main role at the Apple Store is that of instructor, whether guiding small groups to learn or helping individuals complete projects. You use your presentation skills to act as a facilitator, helping users get set up, get trained, and get going. But you're also an excellent listener, taking the time to understand what each user hopes to achieve or learn. By adjusting your teaching style to each user's individual skill level, you maximize his or her understanding and your own time. You recognize that purchasing a new product can sometimes help customers attain their goals. You spend much of your time leading scheduled training sessions, but you're still comfortable interacting with store customers between those sessions. You're proud to enrich the lives of others - whether customers or team members - through teaching, in the way only a Creative can.
Additional Requirements
•You’re comfortable selling as well as teaching, helping your team members out as needed. •You’re self-motivated and self-directed, and can adhere to a tightly structured training schedule. •You can be adept at recommending other in-store support options, such as business services and the Genius Bar. •You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
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